MEMBERSHIP PLAN RENEWALS, CHANGES AND CANCELLATIONS:

AUTOMATIC RENEWAL:

All Monthly Session Based Membership plans are paid by monthly automatic electronic payment (credit card, debit card, or automatic checking account draft). Monthly memberships will automatically renew each month at the same payment terms and billing date established at time of enrollment. All prepaid plans (3, 6, and 12 month blocks) are paid upfront and will automatically renew upon expiration at the same rate and terms as the initial membership. Any changes to plan, or cancellation must be received 30 days in advance of next billing cycle or plan expiration date. It is the members responsibility to monitor membership expiration and renewal dates.

MEMBERSHIP CANCELLATION:

Month-to-Month plans and memberships can be canceled at any time, however all cancellation requests must be submitted via email and received thirty (30) days prior to your credit/debit card processing date. All plans and monthly memberships require a minimum of 30 days written notice prior to next billing date to assure cancellation of automatic payments. Cancellation requests submitted within the 30 day billing cycle will result in a final payment drawn from your account on your established auto draft date. Once final payment has been drawn from your account, clients will have 30 days from the last bill date to use the facilities. It is your responsibility to provide written notice 30 days in advance of your next billing date. There will be no refund issued once a payment has been charged to your credit card.  

Contract plans and memberships

  • Within the first three days of signing your membership agreement, you can cancel with no penalties.

  • Within the first year of your contract, but after the first three days, you can cancel at any time by paying the remaining part of your 12-month membership. You are free to use the Skyfall Fitness Facilities during this cancellation period. How can you cancel? Just bring us your cancellation letter, dated and signed, give it to the gym owner at the gym, and give us a chance to keep you as a valued part of our Skyfall Fitness Family.

  • Move/relocate 25miles away from your current residence.

  • Military leave/relocation.

  • Skyfall reserves the right to review, approve, or deny any and all claims or cancellation requests.

MEMBERSHIP UPGRADES AND DOWNGRADES:

All members are welcome to upgrade or downgrade their membership plans or packages without penalty. Memberships can be upgraded at the start of the next billing cycle. However if a member wishes to upgrade immediately their new membership plan will be prorated based on the number of days remaining in their current billing cycle at their new rate. At the start of the next monthly billing cycle they will be charged at their full membership rate.

If a member wishes to downgrade their membership to a lower session based plan they must wait until their next monthly bill date for the new plan to be effective. Please note, changes cannot be made retroactively.